On-Site Service Request Form

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Comments

This field is for validation purposes and should be left unchanged.

Who is submitting this request?

Contact Name(Required)

Company Name

Email(Required)

Phone

Service(s) Requested?(Required)

System Startup

User Training

Troubleshooting/Programming

Pre-Construction Meeting

ABL Order #

Distributor PO #

ABL Project # / Layout # (If Known)

If you have not heard from us in 48 hours, please call or email Kendra Dowdy Cornute at 614-876-6722 | controlscolumbus@dlsgroupoh.com

Project Name

DLS Group Territory(Required)

Columbus

Cleveland

Project Address

General lead time is 20 business days upon review of this form and required SYSTEM INSTALLATION WORKSHEET(S).

Do you have a preferred Service date?(Required)

No - 1st Available Service Date

Yes

Preferred Service Date(Required)

MM slash DD slash YYYY

Alternative Date #1(Required)

MM slash DD slash YYYY

Alternative Date #2

MM slash DD slash YYYY

Additional time for troubleshooting required?(Required)

Yes

Are any items missing or damaged?(Required)

Yes

Please list

Other remarks/questions

NOTE: Return trips are billable

(1) If system is deemed not ready for startup. (2) End users are not available for user training.

System Status Checklist

Please check all that apply(Required)

All devices installed

All cat5 tested

No flashing LEDs and working switches

All serial numbers logged/mapped

Backbone wired per risers & homeruns completed

Schedule for timeclock approved by owner

All devices powered up (Panel/Timeclock/PP)

Consent(Required)

I acknowledge incomplete installations will be billed Initial as a startup visit, and additional days will be quoted.

On-Site Contact Information

Primary Contact(Required)

Company

Project Role(Required)

Phone(Required)

Secondary Contact

Company

Project Role

Phone

If the ABL Order #, Distributor PO# or the ABL#/Layout # is not known please call or email Kendra Dowdy Cornute at 614-876-6722 | controlscolumbus@dlsgroupoh.com